If your technology isn’t transparent, it’s not working.

I was driving home from the office the other day and felt the urge to blast some tunes. Without even looking, I hit the power button on the radio, hit the scan button several times, and adjusted the volume just loud enough to blast away all thoughts of the TPS reports and stapler requisition forms due the next day. If you think about it, a car radio is a perfect example of “transparent technology.” They are all designed to fit the car’s environment, the controls are easy to use, and they work without having to put much thought into it…the radio is a part of the car rather than its own special-needs device. All technology should work this same way. Its whole purpose is to make lives easier and more efficient, not complicated and expensive. Many tech-curmudgeons will say “All modern technology is complicated!”, and that’s a true statement. The trick is to make sure you’re using appropriate technology. Continue reading “If your technology isn’t transparent, it’s not working.”

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Technology Integration: It’s OK to ask for help

We all know the old joke about men and maps. We always get lost, and we’ll never stop and ask for directions because we like to think we’re always in control and know what we’re doing. This joke isn’t as relevant anymore because of the advent of GPS devices, so the new joke is about the guy that can’t program a GPS to give him directions and won’t call technical support because he likes to think he’s always in control and knows what he’s doing. We’re stubborn on a multi-generational level. Continue reading “Technology Integration: It’s OK to ask for help”