If your technology isn’t transparent, it’s not working.

I was driving home from the office the other day and felt the urge to blast some tunes. Without even looking, I hit the power button on the radio, hit the scan button several times, and adjusted the volume just loud enough to blast away all thoughts of the TPS reports and stapler requisition forms due the next day. If you think about it, a car radio is a perfect example of “transparent technology.” They are all designed to fit the car’s environment, the controls are easy to use, and they work without having to put much thought into it…the radio is a part of the car rather than its own special-needs device. All technology should work this same way. Its whole purpose is to make lives easier and more efficient, not complicated and expensive. Many tech-curmudgeons will say “All modern technology is complicated!”, and that’s a true statement. The trick is to make sure you’re using appropriate technology. Continue reading “If your technology isn’t transparent, it’s not working.”

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The December Roadmap: Heading for the Holidays

Is it December already? TOAST.net has some interesting things in the oven along with the Christmas cookies this month, so let’s get everyone up to date: Continue reading “The December Roadmap: Heading for the Holidays”

PC Maintenance: Using Band-Aids When You Need Stitches

I don’t want to be a doom-and-gloom promoter, but it gets frustrating. It’s a tough economy out there. We all know that. There’s so much uneasiness in the business climate that everyone’s cutting back because of fear of the future. I just read a report saying companies are sticking hoards of cash under their mattresses because they’re afraid of investing it and never getting it back. A lot of this cash is coming from cost cutting, and it seems one of the first things that gets cut when times are tough are IT resources. Getting rid of the maintenance people leads to putting Band-Aids on problems…never really fixing them, but just doing the minimum to make things work for one more week. Continue reading “PC Maintenance: Using Band-Aids When You Need Stitches”

Five Questions About Managed Services for Small Business

Managed Services are catching on!The latest buzz-word floating around the small-business world is “managed services,” and many are left scratching their heads as to what it means.  It’s a term every company needs to look into, and it’s stirring a bit of a revolution in the business world.  Here’s a quick run-down of what managed services can do and what to look for. Continue reading “Five Questions About Managed Services for Small Business”