I was driving home from the office the other day and felt the urge to blast some tunes. Without even looking, I hit the power button on the radio, hit the scan button several times, and adjusted the volume just loud enough to blast away all thoughts of the TPS reports and stapler requisition forms due the next day. If you think about it, a car radio is a perfect example of “transparent technology.” They are all designed to fit the car’s environment, the controls are easy to use, and they work without having to put much thought into it…the radio is a part of the car rather than its own special-needs device. All technology should work this same way. Its whole purpose is to make lives easier and more efficient, not complicated and expensive. Many tech-curmudgeons will say “All modern technology is complicated!”, and that’s a true statement. The trick is to make sure you’re using appropriate technology. Continue reading “If your technology isn’t transparent, it’s not working.”
IT Professionals aren’t as comfortable as they used to be.
During the technology boom of the mid-90’s, those working in IT were looked upon as the top of the food chain. They were amazing! They were miracle workers! They could accomplish anything using little more than their pocket protectors and some magic DOS commands.
Times are a changin’. PC’s are as user friendly as ever, cloud computing is replacing complicated office network setups, most hardware is to the point where you plug it in and it works…a lot of IT workers are starting to look like the Maytag Repairman. As a result, many small and medium businesses are focusing their computer staff on development, putting them on a contract basis, or getting rid of internal IT staffing all together. This is a great money saving idea in theory, but there is a flaw in the logic — with nobody running maintenance on the hardware, problems inevitably creep up and costly repairs can result. Continue reading “The New IT Department – Focused, Smaller, and Possibly Non-Existent”
The latest buzz-word floating around the small-business world is “managed services,” and many are left scratching their heads as to what it means. It’s a term every company needs to look into, and it’s stirring a bit of a revolution in the business world. Here’s a quick run-down of what managed services can do and what to look for. Continue reading “Five Questions About Managed Services for Small Business”