Technology Integration: It’s OK to ask for help

We all know the old joke about men and maps. We always get lost, and we’ll never stop and ask for directions because we like to think we’re always in control and know what we’re doing. This joke isn’t as relevant anymore because of the advent of GPS devices, so the new joke is about the guy that can’t program a GPS to give him directions and won’t call technical support because he likes to think he’s always in control and knows what he’s doing. We’re stubborn on a multi-generational level. Continue reading “Technology Integration: It’s OK to ask for help”

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PC Maintenance: Using Band-Aids When You Need Stitches

I don’t want to be a doom-and-gloom promoter, but it gets frustrating. It’s a tough economy out there. We all know that. There’s so much uneasiness in the business climate that everyone’s cutting back because of fear of the future. I just read a report saying companies are sticking hoards of cash under their mattresses because they’re afraid of investing it and never getting it back. A lot of this cash is coming from cost cutting, and it seems one of the first things that gets cut when times are tough are IT resources. Getting rid of the maintenance people leads to putting Band-Aids on problems…never really fixing them, but just doing the minimum to make things work for one more week. Continue reading “PC Maintenance: Using Band-Aids When You Need Stitches”